Eventually strategies need to be implemented, usually involving complex interactions between multiple parties involved in the delivery of a project. Examples range from the development of a standard wireless communications platform for the UK emergency services and the installation of ICT infrastructure at Heathrow’s new Terminal 2 to the launch of wireless broadband service in Africa.

Mott MacDonald has a proven track record in delivering such large scale projects across multiple vendors and contractors on time and on budget.

Service model
Many organisations rely on a critical communication service, yet are not skilled in ensuring the delivery of such a service. Following large new technology project implementations Mott MacDonald provides on-going support for the delivery of service to the end client. This includes performance monitoring as well as management of the different contractors involved, allowing the client to focus on their core business.

Delivery model
In today’s environment telecom operators can be under pressure to launch a complete Telco business in as little as six to nine months. Through extensive experience of executing launch programs for fixed and mobile operators, Mott MacDonald understands the challenges faced. We can assist with the definition and implementation of a service delivery regime that satisfies an operator’s requirements and budget constraints. We can manage the programme across all stages of the lifecycle from concept, through design and delivery into operation.

Design and implementation
Solution providers need increasing expertise across a range of backbone and access technologies to deliver turnkey solutions; from simple site installations to smart-city infrastructure requirements including fixed and wireless network, data centres and command and control centres. We have broad technical knowledge and a highly effective project and programme management approach to design that is proven in projects worldwide. Our service can be tailored using all or part of the network deployment value chain to meet operators’ specific requirements.

Project and programme management
The success of a technology implementation project or programme is measured against three criteria: does it meet the specified requirements, and is it delivered on time and within budget. Mott MacDonald’s proven project and programme management method is designed to ensure projects are delivered accordingly. We understand how to create the right focus and mindset amongst the various parties involved, ensuring delivery of key launch objectives. An effective Programme Management Office (PMO) is a critical enabler of a successful business launch and our approach is based on proven methodologies, processes and tools - and above all on the experience of our team

Procurement management
Following on from the completion of a procurement strategy is the daily reality of managing the procurement process. This can be made all the more complex by multiple vendors and contractors inputting to the same project. Mott MacDonald’s skill in project and programme management, combined with strong technical know-how, allows for effective organisation of the procurement process. With access to the greater Mott MacDonald organisation, the Technology and Communications team can supplement the management of the procurement process with legal and accounting advisory skills.

Service management, testing and assurance
We have extensive experience in providing strategic direction and support for the testing and acceptance of solutions. Our specialists work closely with clients – from strategic consultancy on appropriate test regimes, to the provision of a complete test team. The best and most effective test regimes are founded in effective requirements capture, outcome definition and delivery management. Mott MacDonald has many years of experience in these areas and developing these into technical solutions that support our clients’ business objectives.